Seasonal Tax Associate — Client-Facing, Training Included

H&R Block; Ephrata (Lancaster County); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You’ll explain tax concepts clearly and identify savings opportunities while building strong client relationships. No prior tax experience is required as training is provided, and you can grow earnings with tax knowledge and performance.

Qualifications

• Experience in service-oriented environments or customer-facing roles.
• Strong written and verbal communication skills.
• Ability to explain tax information clearly and answer questions.
• Comfort using digital tools and AI-based assistants.
• High school diploma or equivalent required.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships through teamwork and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

Teamwork

Digital tools literacy

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You’ll explain tax concepts clearly and identify savings opportunities while building strong client relationships. No prior tax experience is required as training is provided, and you can grow earnings with tax knowledge and performance.