Seasonal Tax Associate: Build Skills & Help Clients

H&R Block; Jonesboro (GA); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block seeks a Seasonal Tax Associate to begin a career in tax and client services with training from day one. You’ll meet with clients to gather information, prepare tax returns, and answer questions while building valuable skills in a local tax office.

The role emphasizes in-person client interactions, strong communication, and teamwork, with opportunities to learn tax knowledge and advance during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools

AI tools

Education

High school diploma or GED

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block seeks a Seasonal Tax Associate to begin a career in tax and client services with training from day one. You’ll meet with clients to gather information, prepare tax returns, and answer questions while building valuable skills in a local tax office.

The role emphasizes in-person client interactions, strong communication, and teamwork, with opportunities to learn tax knowledge and advance during peak periods.