Seasonal Tasting Room Attendant - Tea Education & Guest Experience

Smith Teamaker. LLC; Portland (OR); On-site; USD 20,000 - 29,000; Full time

Job summary

Smith Teamaker. LLC is seeking Tasting Room Attendants for the NW 23rd location in Portland for the holiday season. Shifts run 8 am–8 pm; both full-time and part-time positions available.

Candidates should be able to work some weekend shifts and enjoy delivering warm, knowledgeable guest service with tea education and menu guidance. Attendants will craft beverages and food items, maintain a clean space, and follow safety and cash-handling procedures.

Qualifications

• Experience in customer service, café, retail, food service, or hospitality roles.
• Strong communication skills and an authentic desire to engage with guests.
• Ability to learn quickly and retain product and recipe knowledge.
• Demonstrated reliability and professionalism in previous roles.
• Ability to lift 25 lbs unassisted and remain on feet for extended periods.
• Valid Food Handler’s and OLCC certifications (or willingness to obtain upon hire).

Responsibilities

• Welcome guests with warmth and a customer-first attitude.
• Engage guests in product recommendations, tea education, and menu guidance.
• Prepare handcrafted beverages and food items according to Smith Teamaker specifications.
• Adhere to health, sanitation, and safety protocols.
• Operate the POS system for transactions, returns, and exchanges.

Skills

Customer service

Retail

Hospitality

Communication

Food handling

Tools

POS system

Job description

Smith Teamaker. LLC is seeking Tasting Room Attendants for the NW 23rd location in Portland for the holiday season. Shifts run 8 am–8 pm; both full-time and part-time positions available.

Candidates should be able to work some weekend shifts and enjoy delivering warm, knowledgeable guest service with tea education and menu guidance. Attendants will craft beverages and food items, maintain a clean space, and follow safety and cash-handling procedures.