Seasonal Stylist (Sales Associate)

Tapestry; Wrentham (MA); On-site; Full time

Job summary

A leading company in the luxury retail sector seeks a Sales Associate to provide exceptional customer service and achieve sales goals. The ideal candidate will have strong communication skills and experience in luxury goods, contributing to an elevated selling culture. This role involves building brand equity and operational excellence in a dynamic retail environment.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Qualifications

• Minimum 2-3 years’ experience in luxury goods or a comparable retail environment.

Responsibilities

• Achieves individual sales goals and ensures exemplary customer service.
• Builds strong relationships with clients as a brand ambassador.
• Performs and supervises store opening and closing procedures.

Skills

Communication

Customer Focus

Interpersonal Savvy

Education

Bachelor’s degree

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Sales Associate

Primary Purpose:

The successful individual will leverage their proficiency in retail to…

Client & Service Expert:

• Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• Responsible for ensuring exemplary customer service by delivering the ultimate Kate Spade experience.
• Able to develop a personal connection with guests through effective use of selling skills.

Leadership Presence:

• Achievement of personal sales goals.
• Extensive product knowledge.
• Partner with Store Manager and Assistant Manager to elevate selling culture.
• Partner with Store Manager and Assistant Manager to initiate business-driving events in store.

Building Brand Equity:

• Understand and communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
• Build strong relationships with clients as a brand ambassador.
• Communicate client feedback to Store Manager and Assistant Manager to improve client service and sales.
• Adhere to all company policies and procedures with honesty and integrity.

Operational Excellence:

• Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, and securing the facility.

The accomplished individual will possess…

• Strong communication skills
• Proven ability to contribute to an elevated selling culture
• Elevated sense of personal style

Required Experience and Education:

• Minimum 2-3 years’ experience in luxury goods or a comparable retail environment.
• Bachelor’s degree in a related field preferred.

Physical Requirements:

• Available to work store schedule, including evenings and weekends.
• Standing for extended periods.
• Ability to safely lift boxes up to 50 pounds.
• Comfortable climbing ladders.

Our Competencies for All Employees:

• Courage: Provides direct and actionable feedback, faces issues head-on, and takes necessary negative actions.
• Creativity: Generates unique ideas, makes connections, and adds value through original thinking.
• Customer Focus: Meets customer expectations, uses customer feedback for improvements, and builds trust.
• Dealing with Ambiguity: Adapts to change, makes decisions with incomplete information, and handles risk well.
• Drive for Results: Exceeds goals, performs top-level work, and pushes for outcomes.
• Interpersonal Savvy: Builds relationships, uses tact, and diffuses tension effectively.
• Learning on the Fly: Learns quickly from new problems, experiments, and grasps core concepts rapidly.

For People Managers:

• Strategic Agility: Anticipates future trends, creates strategies, and envisions possibilities.
• Developing Direct Reports and Others: Provides challenging tasks, supports career development, and builds talent.
• Building Effective Teams: Creates strong morale, fosters open dialogue, and promotes team success.

Kate Spade is an equal opportunity employer. Employment decisions are based on qualifications, without regard to protected characteristics.

Americans with Disabilities Act (ADA):

We provide reasonable accommodations for disabilities and religious beliefs. Contact Tapestry People Services for assistance.

Visit Kate Spade at www.katespade.com.

Work Setup:

Base Pay Range: $15.00

Benefits include medical, dental, vision, 401(k), paid leave, commuter benefits, disability insurance, and tuition assistance. Click here for more details.