Seasonal Style & Service Specialist (Flexible Hours)

Gap; Boston (MA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) plan

Employee stock purchase plan

Insurance: medical, dental, vision, &/

Job summary

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will educate shoppers about products and loyalty programs while delivering a seamless omnichannel experience.

This role emphasizes strong service, adaptability, and teamwork in a fast-paced retail environment. As a Brand Associate, you’ll engage customers, support store operations, and help achieve sales goals.

Qualifications

• Provide excellent customer service that builds brand loyalty.
• Educate customers about loyalty programs.
• Able to use retail technology and omni-channel tools.

Responsibilities

• Treat all customers and colleagues with respect to maintain a positive work environment.
• Promote loyalty by informing customers about loyalty programs.
• Engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and potential returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail

Teamwork

Problem solving

Flexibility

Lifting 30 lbs

Tools

Retail technology

Job description

Gap is seeking a Brand Associate to bring our optimistic American style to life for customers. You will educate shoppers about products and loyalty programs while delivering a seamless omnichannel experience.

This role emphasizes strong service, adaptability, and teamwork in a fast-paced retail environment. As a Brand Associate, you’ll engage customers, support store operations, and help achieve sales goals.