Seasonal Style & Customer Experience Specialist

URBN Urban Outfitters, Inc.; Columbus (OH); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Columbus, OH is seeking a Seasonal Sales Associate to drive sales by delivering a genuine and unique customer experience on the sales floor. You will engage customers, share product recommendations, and help with omni-channel orders while maintaining store standards.

The role emphasizes teamwork, flexibility to work nights, weekends, and holidays, and a strong customer-service mindset. Benefit details and eligibility vary by location and status.

Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

• Customer Experience: Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Customer Experience: Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Customer Experience: Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Teamwork + Communication: Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Teamwork + Communication: Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Teamwork + Communication: Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Teamwork + Communication: Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership
• Visual + Business Operations: Understands their contribution to service and selling on every shift in order to impact the store’s business
• Visual + Business Operations: Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Visual + Business Operations: Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Customer service

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. in Columbus, OH is seeking a Seasonal Sales Associate to drive sales by delivering a genuine and unique customer experience on the sales floor. You will engage customers, share product recommendations, and help with omni-channel orders while maintaining store standards.

The role emphasizes teamwork, flexibility to work nights, weekends, and holidays, and a strong customer-service mindset. Benefit details and eligibility vary by location and status.