Seasonal Style & Customer Experience Associate

URBN Urban Outfitters, Inc.; San Diego (CA); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate in San Diego to drive sales by delivering a genuine and unique customer experience. The role emphasizes conversations, product recommendations, and leveraging technology to assist customers on the floor.

You will collaborate with teammates, share product knowledge, and contribute to a positive store culture while meeting needs across the sales floor, omni orders, and visual standards.

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Customer service

Team player

Brand fanatic

Flexible hours

Job description

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate in San Diego to drive sales by delivering a genuine and unique customer experience. The role emphasizes conversations, product recommendations, and leveraging technology to assist customers on the floor.

You will collaborate with teammates, share product knowledge, and contribute to a positive store culture while meeting needs across the sales floor, omni orders, and visual standards.