Seasonal Sales Associate: Craft Memorable Customer Moments

URBN Urban Outfitters, Inc.; San Diego (CA); Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in San Diego is seeking a Seasonal Sales Associate to contribute to driving sales by delivering a genuine and unique customer experience on the floor.

You will engage guests, offer product recommendations, assist with sizes and color selections, and support omni-channel orders while keeping Anthropologie's visual and operational standards and the store's customer focus.

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store's business
• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Anthro brand fan

Experience in customer service

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. in San Diego is seeking a Seasonal Sales Associate to contribute to driving sales by delivering a genuine and unique customer experience on the floor.

You will engage guests, offer product recommendations, assist with sizes and color selections, and support omni-channel orders while keeping Anthropologie's visual and operational standards and the store's customer focus.