Seasonal Style & Customer Experience Associate

URBN Urban Outfitters, Inc.; West Palm Beach (FL); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Employee discounts

Paid time off (PTO)

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in West Palm Beach, FL is seeking a Seasonal Sales Associate to drive sales by delivering a genuine, personalized customer experience on the store floor.

You will engage customers, share product suggestions, and use technology to transact, locate sizes/colors, and place orders for items not in stock. This role emphasizes teamwork, strong communication, and a willingness to work flexible hours, including evenings and weekends.

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.

Skills

Anthro fan

Customer service

Team player

Flexible hours

Job description

URBN Urban Outfitters, Inc. in West Palm Beach, FL is seeking a Seasonal Sales Associate to drive sales by delivering a genuine, personalized customer experience on the store floor.

You will engage customers, share product suggestions, and use technology to transact, locate sizes/colors, and place orders for items not in stock. This role emphasizes teamwork, strong communication, and a willingness to work flexible hours, including evenings and weekends.