Seasonal Store Lead & Customer Experience Champion

Harry & David; Columbus (OH); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Harry & David is seeking a Part-time Customer Service Associate at our Columbus, OH store. You will greet customers, showcase products, and guide shoppers through the buying process, ensuring a memorable experience.

Responsibilities include answering questions, handling in-store and phone orders (including large orders), and assisting with cash handling and balancing at shift changes. Occasional solo store operation may occur with leadership duties as needed.

Qualifications

• Reliable transportation
• Positive attitude
• Ability to stand for 8 hours
• Lift at least 25 lbs
• Adhere to Uniform and Attendance policies
• Occasional solo store operation

Responsibilities

• Greet and assist customers, guiding them through the buying process
• Share product knowledge and upsell gifts and take-home items
• Ask open-ended questions to identify customer needs
• Process in-person and phone orders, including large client orders
• Lead the team during manager absence, prepare the store for shifts
• Handle cash, balance drawers, and resolve customer issues on the spot

Skills

Positive attitude

Customer service

Foot endurance

Policy compliance

Job description

Harry & David is seeking a Part-time Customer Service Associate at our Columbus, OH store. You will greet customers, showcase products, and guide shoppers through the buying process, ensuring a memorable experience.

Responsibilities include answering questions, handling in-store and phone orders (including large orders), and assisting with cash handling and balancing at shift changes. Occasional solo store operation may occur with leadership duties as needed.