Seasonal Store Associate: Customer Experience & Sales

Belk; Albemarle (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Belk is hiring across Full-time, Part-time and Flex roles for in-store customer service, sales support, fragrances, and store fulfillment. Seasonal team members deliver friendly service, drive sales, and assist with daily store operations to ensure a positive shopping experience for every customer.

You will greet customers, process transactions, and help with curbside pickup, pricing, and merchandising while maintaining clean, well-presented selling areas and upholding store standards.

Qualifications

• Customer service mindset with a focus on helping shoppers.
• Strong communication to assist customers and colleagues.
• Ability to take ownership of tasks and meet store goals.
• Collaborative approach to work with teammates.
• Comfort with technology and Windows-based devices.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Ownership

Teamwork

Tech literacy

Flexible schedule

Job description

Belk is hiring across Full-time, Part-time and Flex roles for in-store customer service, sales support, fragrances, and store fulfillment. Seasonal team members deliver friendly service, drive sales, and assist with daily store operations to ensure a positive shopping experience for every customer.

You will greet customers, process transactions, and help with curbside pickup, pricing, and merchandising while maintaining clean, well-presented selling areas and upholding store standards.