Seasonal Retail Associate — Customer Service & Sales

Belk; Danville (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Belk is hiring for multiple store roles in sales, support, fragrances, and fulfillment. Seasonal team members provide friendly service, drive sales, and support store operations to create a positive shopping experience.

Responsibilities include greeting customers, processing transactions, assisting with store fulfillment, pricing, merchandising, and maintaining clean, well‑presented selling areas. Flexibility for nights, weekends, and holidays is valued.

Qualifications

• Experience delivering friendly, proactive service to customers.
• Ability to communicate clearly and resolve inquiries.
• Willingness to learn product information and store procedures.
• Comfort with technology and square/pos systems related to transactions.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Sales

Teamwork

Flexibility

Technology literacy

Job description

Belk is hiring for multiple store roles in sales, support, fragrances, and fulfillment. Seasonal team members provide friendly service, drive sales, and support store operations to create a positive shopping experience.

Responsibilities include greeting customers, processing transactions, assisting with store fulfillment, pricing, merchandising, and maintaining clean, well‑presented selling areas. Flexibility for nights, weekends, and holidays is valued.