Seasonal Sales & Customer Experience Associate

belk; Michigan; On-site; USD 20,000 - 32,000; Full time

Job summary

Belk is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. As a Seasonal team member, you’ll help deliver excellent customer service and support store operations to ensure a positive shopping experience.

You’ll greet customers, process transactions, assist with curbside pickup, merchandising, and keep selling areas tidy. This role rewards initiative, collaboration, and a willingness to learn about products and promotions to drive

Qualifications

• Customer service oriented with a drive to meet store goals.
• Willingness to learn and grow in a retail environment.
• Ability to take ownership of tasks and contribute to success.
• Strong communication to assist customers and teammates.
• Comfortable using smartphones, tablets and Windows devices.
• Able to work a flexible schedule including nights and weekends.
• Able to move around all store areas and help customers as needed.
• Able to lift, carry and move items up to 50 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving goals and priorities.
• Greet, engage, and assist customers with a welcoming, personalized service.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Support store operations including fulfillment, curbside pickup, pricing, and merchandising.
• Maintain visually appealing selling areas and accurate signage.
• Stay informed on products, promotions, policies, and store events to inform customers.
• Contribute to a positive store culture by sharing knowledge with teammates.
• Follow asset protection and safety guidelines to minimize risk.

Skills

Customer service dedication

Ownership mindset

Clear communication

Tech comfort (smartphones, tablets, PC

Flexible schedule availability

Mobility around store areas

Physical stamina (lift 50 lbs)

Team collaboration

Job description

Belk is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. As a Seasonal team member, you’ll help deliver excellent customer service and support store operations to ensure a positive shopping experience.

You’ll greet customers, process transactions, assist with curbside pickup, merchandising, and keep selling areas tidy. This role rewards initiative, collaboration, and a willingness to learn about products and promotions to drive