Seasonal Stockroom & Customer Service Associate

Kohl's Corp.; Green Bay (WI); On-site; USD 15,000 - 21,000; Part time

Job summary

Kohl's in Green Bay, WI is seeking an Associate to deliver excellent customer service and support store operations, including freight processing, replenishment and omni‑channel fulfillment. You will greet customers, assist with products, and participate in training on brand standards and procedures.

Join a team that emphasizes integrity, teamwork and a strong customer experience. Must be 16+ with flexible availability; no prior retail experience required; starting pay is $13.00 per hour.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues.
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty).

Skills

Excellent customer service

Multi-tasking

Verbal/written communication

Interpersonal skills

Attention to detail

Flexible availability

Job description

Kohl's in Green Bay, WI is seeking an Associate to deliver excellent customer service and support store operations, including freight processing, replenishment and omni‑channel fulfillment. You will greet customers, assist with products, and participate in training on brand standards and procedures.

Join a team that emphasizes integrity, teamwork and a strong customer experience. Must be 16+ with flexible availability; no prior retail experience required; starting pay is $13.00 per hour.