Seasonal Skincare Brand Ambassador | Customer Experience

Lush Fresh Handmade Cosmetics North America; Troy (MI); On-site; USD 16,000 - 23,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors to deliver exceptional customer experiences and expert product knowledge in-store. You will drive sales, educate customers on our values, and contribute to a vibrant, inclusive team environment that reflects our ethical and vegan standards.

As a Seasonal Ambassador, you’ll stay up-to-date on products, engage with customers, and participate in store events to attract new shoppers while supporting daily operations.

Qualifications

• Flexibility to adapt to changing situations in a fast-paced environment.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.
• Experience with consultation-based customer service models.
• Strong problem-solving skills for day-to-day operations.
• Experience working in a team environment.
• Experience working in skincare or cosmetics.
• Experience in cross cultural collaboration and DEIB or social justice training.
• Fluency in Spanish, French, or other languages.

Responsibilities

• Driving Sales: Use StoreForce dashboard results and feedback to exceed sales goals and grow store contributions.
• Customer Experience: Deliver world-class service, connect with customers, identify needs, and demonstrate product benefits.
• Building the Brand: Educate customers on brand values and engage the community to increase traffic.
• Product Passion: Continuously expand product knowledge to confidently recommend products.

Skills

Customer service

Skincare knowledge

Flexibility

Multilingual

Job description

Lush Fresh Handmade Cosmetics North America is seeking Seasonal Ambassadors to deliver exceptional customer experiences and expert product knowledge in-store. You will drive sales, educate customers on our values, and contribute to a vibrant, inclusive team environment that reflects our ethical and vegan standards.

As a Seasonal Ambassador, you’ll stay up-to-date on products, engage with customers, and participate in store events to attract new shoppers while supporting daily operations.