Seasonal Ski & Snowboard Rental Technician

Seven Oaks Recreation, Inc.; Coal Valley (IA); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Seven Oaks Recreation, Inc. is seeking a Rental Technician to assist guests with ski and snowboard rentals, ensuring proper fit and safety.

You will maintain equipment, complete documentation, and uphold a clean, organized Rental Shop in a fast-paced environment. The role requires strong customer service skills, attention to detail, and the ability to work evenings, weekends, and holidays during the winter season.

Qualifications

• Must be at least 16 years of age.
• Minimum of three months of customer service experience preferred.
• Previous retail, rental, skiing, or snowboard experience preferred but not required.
• Basic knowledge of skis, snowboards, boots, and bindings preferred; technical training will be provided.
• Ability to read sizing charts, binding/DIN charts, rental forms, and established technical procedures.
• Strong attention to detail and commitment to guest and employee safety.
• Must be available to work evenings, weekends, holidays, and other peak periods.

Responsibilities

• Assist guests throughout the rental process and complete rental forms.
• Fit guests with ski and snowboard equipment and ensure proper sizing.
• Set and adjust bindings according to safety procedures.
• Maintain rental equipment and check-in/check-out records.
• Educate guests on proper use of equipment and safety procedures.
• Open/close Rental Shop and keep area clean and organized.
• Provide friendly, efficient customer service and support other departments as needed.

Skills

Customer service

Attention to detail

Safety awareness

Problem solving

Communication

Teamwork

Job description

Seven Oaks Recreation, Inc. is seeking a Rental Technician to assist guests with ski and snowboard rentals, ensuring proper fit and safety.

You will maintain equipment, complete documentation, and uphold a clean, organized Rental Shop in a fast-paced environment. The role requires strong customer service skills, attention to detail, and the ability to work evenings, weekends, and holidays during the winter season.