Seasonal Ski Rental Shop Guest Concierge

Loveland Group; Colorado; Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Season pass

Family passes

Discount tickets

Telehealth

Voluntary insurance

Sick leave

Fast-paced environment

Job summary

Loveland Group in Kentucky is seeking a Rental Shop Greeter/Guest Coordinator to welcome guests and provide essential information for their ski day. You will help with check-in, rentals, and guiding guests through the self-entry system, ensuring safety and fun on the hill.

Join a fast-paced, friendly team. The role is full-time or part-time seasonal with weekend/holiday shifts, offering an $20 per hour pay and employee housing eligibility for full-time positions.

Qualifications

• Must be at least 16 years of age.
• Willing to provide excellent customer service.
• Ability to communicate clearly and calmly, respectful, and considerate to others.
• Written and oral communication in English required.

Responsibilities

• Greet guests upon arrival at the rental shop and provide helpful information for their day on the slopes.
• Assist guests with check-in, paperwork and rentals/reservations information.
• Help guests operate a self-entry system and support shop attendants with fittings.
• Assist with equipment return and organize rental shop equipment.
• Participate in daily cleaning of rental shop, workstations and exterior areas.

Skills

Customer service

Communication

Job description

Description

Job Title: Rental Shop Greeter/Guest Coordinator

Type of Position: Full-time, Seasonal; Part-time, Seasonal

Schedule: Full-time and part-time can/will include weekends/holidays

Pay: $20.00/hr.

Application Due Date: October 15, 2026

Full time position is eligible for Employee Housing!

Do you shred the customer service gnar? Join a fun, friendly, fast-paced team who sets guests and fellow snow lovers up for making memories on the hill!

Summary

You are passionate about excellent customer service and are driven to provide the best experience possible for guests and fellow employees. You will be responsible for greeting our guests upon arrival to the rental shop with helpful information for their day on the slopes. You will assist with other rental shop duties as the need arises. Every employee is responsible for providing a positive experience for our guests and employees, with safety and fun as our top priorities.

Essential Functions (but not limited to)

• Assist guests with check-in, paperwork and other important information about their rentals and reservations.
• Assist guests in operating a self-entry system.
• Assist attendants and technicians with excellent customer service in fitting boots and helmets for guests' needs.
• Assist with equipment return.
• Assist with organization of rental shop equipment.
• Assist with daily cleaning of rental shop, workstations and exterior areas as needed.

Requirements

• Must be at least 16 years of age.
• Willing to provide excellent customer service
• Ability to communicate clearly and calmly, respectful, and considerate to others.
• Written and oral communication in English required.

Physical Demands

• This position is regularly required to stand.
• This position will frequently require you to lift up to 25 lbs.

What’s in it for You?

• Free Loveland Employee Season Pass.
• Immediate family dependent passes or complimentary/discount lift tickets for family and friends
• Free or discounted skiing & riding at over 30 other ski areas (restrictions may apply).
• Company provided Telehealth plan
• This position is eligible for Voluntary Accident, Hospital and Critical Care supplemental insurance. (Must work a minimum of two days per week)
• Accrued sick leave.
• This position will provide experience in a fun, fast-paced customer service-oriented shop.
• Check out the many additional PERKS of being in the Family by clicking here !

Why Loveland?

The Loveland experience is like no other. We have stayed true to the sport, our guests’, and our employees. Our experience is simple and straight forward. Our goal is for everyone to feel at home and to become a member of the Loveland family. Start your day at 10,800 feet, where an average of 400 inches of snow falls annually on 1800 skiable acres – all only 53 miles from Denver! Come join our family, share your passion for safety and the outdoors, and be a part of something special!

This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Loveland is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by law.