Seasonal Operations Lead - Ski Rentals

Ski Butlers; Big Sky (MT); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Free employee pass

Unlimited resort access

Discounts on Ikon Pass

Job summary

Ski Butlers is seeking an Operations Manager for Big Sky, Montana. This full-time winter seasonal role starts Oct 3, 2026 and runs through mid-April 2027 with a base wage of $27/hour plus monthly incentives.

The Operations Manager will lead Ski Technicians and Team Leaders, manage day-to-day operations, and work weekends/holidays. You’ll help achieve key targets such as NPS, revenue and employee satisfaction while upholding service standards in a fast-paced hospitality setting.

Qualifications

• Experience leading a hospitality or service team is beneficial.
• Ability to manage daily operations and shifts.
• Willingness to work weekends and holidays, as required.

Responsibilities

• Lead Ski Technicians and Team Leaders to meet NPS, revenue and employee satisfaction goals.
• Oversee pre-season shop setup and orientation for staff.
• Schedule weekly shifts and review timesheets; conduct 1:1s and team meetings.
• Maintain shop culture, respond to customer satisfaction surveys, ensure brand standards.

Skills

Team leadership

Scheduling

Customer service

Job description

Ski Butlers is seeking an Operations Manager for Big Sky, Montana. This full-time winter seasonal role starts Oct 3, 2026 and runs through mid-April 2027 with a base wage of $27/hour plus monthly incentives.

The Operations Manager will lead Ski Technicians and Team Leaders, manage day-to-day operations, and work weekends/holidays. You’ll help achieve key targets such as NPS, revenue and employee satisfaction while upholding service standards in a fast-paced hospitality setting.