Seasonal Operations Lead – Big Sky Winter

Schweitzer; Big Sky (MT); Vor Ort; USD 34.000 - 44.000; Vollzeit

Benefits dieser Stelle

Employee pass

Unlimited resort access

Discounted Ikon Pass

Big Sky ski pass

Equipment discounts

401K with match

Health plan

Zusammenfassung

Ski Butlers, a leader in ski and snowboard rental delivery, seeks a Seasonal Operations Manager to oversee day-to-day operations at Big Sky. You'll lead Ski Technicians and Team Leaders, ensuring service standards, managing schedules, and driving customer satisfaction during the winter season.

This on-site role requires weekend and holiday availability, with a base wage of $27/hour plus monthly incentives, starting Oct 3, 2026 and running through mid-April 2027.

Qualifikationen

• Weekend and holiday work required.
• Daily operations split into morning and evening shifts.
• Hospitality experience preferred, not required.

Aufgaben

• Pre-season shop set up.
• Conduct orientation for ski technicians and team leaders.
• Weekly scheduling and timesheet approval.
• 2:1s and team meetings to maintain communication.
• Coaching technicians and team leaders through shifts.
• Maintain a positive shop culture.
• Respond to customer satisfaction surveys.
• Ensure brand standards (uniforms, vans, equipment, shop cleanliness).
• Fleet maintenance and records for vans.

Jobbeschreibung

Ski Butlers, a leader in ski and snowboard rental delivery, seeks a Seasonal Operations Manager to oversee day-to-day operations at Big Sky. You'll lead Ski Technicians and Team Leaders, ensuring service standards, managing schedules, and driving customer satisfaction during the winter season.

This on-site role requires weekend and holiday availability, with a base wage of $27/hour plus monthly incentives, starting Oct 3, 2026 and running through mid-April 2027.