Seasonal Shoe Associate - Full Time

Belk; Thomaston (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk is seeking a Seasonal Shoe Associate to deliver warm, personalized service and drive sales on the sales floor. You will assist with transactions, support store operations, and help build customer loyalty through product recommendations and excellent service.

Ideal candidates are flexible, available nights/weekends/holidays, comfortable with technology, and able to lift up to 40 lbs while maintaining showroom standards and contributing to a positive team environment.

Qualifications

• Demonstrated dedication to customer service and achieving store objectives.
• Ability to work with minimal supervision in a deadline-driven environment.
• Strong communication skills and comfort with technology.
• Willingness to work nights, weekends, and holidays.
• Must be able to lift and move at least 40 lbs.

Responsibilities

• Provide warm, personalized service and assist customers on the sales floor.
• Assist with transactions and support store operations.
• Build customer loyalty through best-in-class service and product recommendations.
• Leverage selling tools to relay inventory and product features.
• Support promotions, events, and store outreach to drive performance.
• Maintain store cleanliness and merchandise presentation daily.

Job description

A Brief Overview

As a Seasonal Shoe Associate, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Build customer loyalty to brand and store by delivering best-in-class service and offering tailored product recommendations to meet client needs and preferences.
• Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits.
• Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment, using advanced selling techniques, and making styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards.
• Execute successful promotions, special events, and customer outreach to maximize performance, advance business for assigned brand, and contribute to overall department and store success.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.