Temporary Support Associate

Belk; Stillwater (OK); On-site; USD 21,000 - 32,000; Full time

Job summary

Belk is hiring for Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Seasonal team members will help deliver excellent customer service and drive sales while supporting store operations for a positive shopping experience.

You may work on the sales floor, assist with transactions, or support behind-the-scenes processes. Join a team that values you, builds loyalty, and helps meet store goals.

Qualifications

• Excellent customer service and sales support.
• Willingness to learn and grow in a retail environment.
• Strong communication and teamwork skills.
• Comfort with technology including mobile devices and basic software.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals and store objectives.
• Greet, engage, and assist customers to provide personalized service.
• Process transactions accurately and handle inquiries, returns, and concerns professionally.
• Support store operations such as store fulfillment, curbside pickup, pricing, and visual merchandising.
• Maintain selling areas, signage, fitting rooms, and cleanliness with daily recovery.
• Use training tools and store resources to continuously improve skills and knowledge.
• Contribute to a positive store culture by collaborating with teammates and sharing knowledge.
• Follow asset protection, safety guidelines, and security protocols to minimize risk.

Skills

Customer service

Ownership mindset

Communication

Tech-savvy

Flexibility

Physical stamina

Tools

Windows OS

Smartphone/Tablet

Job description

A Brief Overview

We’re excited to meet you! We’re hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more. Bring your talents to a team that values you! Apply today to explore opportunities.

As a Seasonal team member, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind‑the‑scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.