Seasonal Shoe Associate - Full Time

Belk; Milledgeville (GA); On-site; USD 15,154,000 - 20,664,000; Part time

Job summary

Belk is seeking a Seasonal Shoe Associate in Milledgeville, GA. You will help customers, drive sales, and support store operations to ensure a positive shopping experience.

The role involves greeting customers, offering tailored product recommendations, and assisting with transactions on the sales floor. You will use digital devices to check inventory and features, adhere to brand guidelines, and participate in promotions and events.

Qualifications

• Dedication to delivering great customer service.
• Ability to learn and use selling tools and technology.
• Strong communication and teamwork in a fast-paced environment.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and key metrics.
• Create memorable store experiences by building relationships with customers, teammates, and vendors.
• Greet, engage, and assist customers to provide personalized service.
• Build customer loyalty through best-in-class service and tailored recommendations.
• Use selling tools and digital devices to communicate inventory and product features.
• Follow brand guidelines and training to increase selling opportunities and styling suggestions.
• Maintain visually appealing selling areas and accurate signage, fittings, and cleanliness.
• Support promotions, events, and outreach to boost performance for the brand and store.
• Contribute to a positive store culture by sharing knowledge and celebrating team achievements.
• Support store fulfillment and asset protection with omni-channel processes and safety protocols.

Skills

Customer service

Sales

Communication

Teamwork

Technology familiarity

Job description

A Brief Overview

As a Seasonal Shoe Associate, you’ll play an important role in delivering excellent customer service, driving sales, and supporting store operations to ensure a positive shopping experience for every customer. Whether you’re helping a customer on the sales floor, assisting with transactions, or supporting behind-the-scenes processes, you’ll be a part of a team that works together to meet store goals, foster customer loyalty, and build repeat business.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Build customer loyalty to brand and store by delivering best-in-class service and offering tailored product recommendations to meet client needs and preferences.
• Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits.
• Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment, using advanced selling techniques, and making styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards.
• Execute successful promotions, special events, and customer outreach to maximize performance, advance business for assigned brand, and contribute to overall department and store success.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.