Seasonal Server - Miracle at Pearl Social

Acme Hospitality Group; Santa Barbara (CA); Híbrido; USD 25 000 - 36 000; Tempo parcial

Resumo da oferta

Acme Hospitality Group in Santa Barbara is seeking a seasonal server to deliver fast, friendly service in a high-end setting. You will take orders, explain menu items, upsell beverages and desserts, handle payments, and coordinate with the kitchen and bar staff to ensure guest satisfaction.

The role requires 2 years in a fine dining environment, knowledge of wine and cocktails, and a polished appearance. Typical shifts include evenings and weekends, with dates from early November to late January.

Qualificações

• 2 years previous experience as a Server in a fine dining or upscale restaurant.
• Extensive knowledge of food and beverage menus, including wine pairing and cocktail recipes.
• Strong customer service skills with the ability to provide personalized service.
• Excellent communication and interpersonal skills.
• Professional and polished appearance with attention to detail.
• Ability to work fast-paced, high-pressure environments.
• Familiarity with POS systems and basic math for payment processing.
• Understanding of fine dining etiquette and service standards.
• Ability to stand, walk, and lift trays for extended periods.
• Knowledge of responsible alcohol service practices and legal drinking age verification.

Responsabilidades

• Greet guests warmly, escort them to their tables, and present menus.
• Provide explanations of menu items, specials, ingredients, and preparation methods.
• Assist guests in selecting food and beverages by making recommendations.
• Take accurate orders using a POS system and communicate with kitchen and bar staff.
• Ensure special requests are communicated and accommodated when possible.
• Serve food and beverages promptly with proper presentation and quality.
• Monitor tables to anticipate guest needs and refill drinks as needed.
• Prepare and serve specialty drinks or cocktails if required.
• Answer guest inquiries about food, beverages, and restaurant services.
• Upsell appetizers, desserts, or premium beverages to enhance dining experience.
• Handle guest complaints professionally and escalate when necessary.
• Process guest payments including cash and card transactions.
• Collaborate with kitchen and bar staff for smooth front-and-back-of-house operations.
• Maintain a clean, organized dining area and proper table settings.
• Adhere to health and safety regulations and sanitation practices.

Conhecimentos

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Problem solving

Memory retention

Upselling skills

Formação académica

RBS or similar certification

Food Handler Certification

Ferramentas

Ctuit

Focus POS

Microsoft Office

Google suite

Descrição da oferta de emprego

Description

Who We Are:

Acme Hospitality is a growing hospitality group in Santa Barbara's arts and entertainment district, that owns and operates several highly acclaimed and award-winning concepts and boutique hotels in Nevada County.

Mission & Core Values:

Above all else, we are committed to providing our team members with a work environment and experience that we can be proud of. Our Core Values of Delivering Excellence, Embrace Originality, Act with Integrity and Celebrate Community are the essential ingredients for success.

Position Summary:

As a server, you are responsible for providing efficient and friendly service to customers in a quick-service or fast-food restaurant. Their primary role is to take orders, process payments, and deliver food and beverages to customers in a timely manner.

Estimated Dates of Employment: November 1st, 2026 to January 20th, 2027.

RESPONSIBILITIES

• Greet guests warmly, escort them to their tables, and present menus.
• Provide detailed explanations of menu items, including specials, ingredients, and preparation methods.
• Assist guests in selecting food and beverages by making knowledgeable recommendations based on their preferences and dietary restrictions.
• Take accurate food and drink orders, using a point-of-sale (POS) system, and communicate with kitchen and bar staff.
• Ensure that all special requests or modifications to orders are communicated correctly to the kitchen and accommodated as much as possible.
• Serve food and beverages promptly and accurately, ensuring proper presentation and adherence to quality standards.
• Monitor tables throughout the meal to anticipate and fulfill guests' needs, such as refilling drinks, clearing plates, and providing additional utensils or condiments.
• Prepare and serve specialty drinks or cocktails, if required by the establishment.
• Answer guest inquiries about food, beverages, and restaurant services in a courteous and knowledgeable manner.
• Upsell menu items, such as appetizers, desserts, or premium beverages, to enhance the dining experience and increase revenue.
• Handle guest complaints or concerns promptly and professionally, escalating to a supervisor or manager if necessary.
• Process guest payments accurately, including handling cash, credit card transactions, and using POS systems.
• Collaborate effectively with kitchen and bar staff to ensure smooth coordination between the front and back of the house.
• Maintain a clean and organized dining area, including setting tables, folding napkins, and arranging table settings.
• Follow all health and safety regulations and adhere to proper food handling and sanitation practices.

Requirements

Requirements:

• 2 years previous experience as a Server in a fine dining or upscale restaurant is typically required.
• Extensive knowledge of food and beverage menus, including wine pairing and cocktail recipes.
• Strong customer service skills, with the ability to provide personalized and attentive service.
• Excellent communication and interpersonal skills to interact with guests and team members effectively.
• Professional and polished appearance, with a focus on attention to detail.
• Ability to work in a fast-paced, high-pressure environment while maintaining composure.
• Familiarity with POS systems and basic math skills for accurate order taking and payment processing.
• Exceptional organization and multitasking abilities.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Understanding of fine dining etiquette and service standards.
• Ability to work well in a team and collaborate with colleagues.
• Strong problem-solving and decision-making skills.
• Knowledge of food safety and sanitation regulations.
• Ability to stand and walk for extended periods and lift trays or plates when necessary.
• Excellent memory retention for accurately taking and delivering orders.
• Understanding of responsible alcohol service practices and compliance with legal drinking age verification.
• RBS or similar certification for responsible alcohol service is required.
• Current Food Handler Certification

Job Status:

Non-Exempt, Seasonal

Important Notice:

This job description is not an exclusive or exhaustive list of all job functions that an Acme Hospitality Team Member in this position may be asked to perform from time to time. Based on business needs or Guest service objectives, you may also be asked to perform other duties or tasks in addition to those listed above and will be required to have completed required training associated with the other duties or tasks.

Systems you need to know:

Ctuit, Focus POS, Microsoft Office, Google

The company reserves the right to revise and change job duties as the need arises. I have read and understand the requirements of this position and agree to this position and agree that I am able meet these duties and responsibilities. This job description does not constitute a written or implied contract of employment.