Seasonal Server Assistant

Saddle & Cycle Club; Chicago (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A prestigious club in Chicago is seeking a Server Assistant to provide exceptional service to members and guests. The role involves delivering food, maintaining service stations, and ensuring a clean dining environment. Ideal candidates will have strong customer service skills and the ability to work in a fast-paced setting. This entry-level position offers a great opportunity to grow in the food and beverage industry.

Qualifications

• 6 months of comparable food and beverage service experience preferred.

Responsibilities

• Deliver food orders from the kitchen to members’ tables promptly.
• Replenish linens and dining equipment.
• Assist with table setting and table-side service.

Skills

Customer service

Communication

Multi-tasking

Basic math

Education

High school degree or equivalent

Job description

Job Title: Server Assistant

Reports to: Food & Beverage Manager

Direct Reports: None

FLSA: Hourly, Non-Exempt

General Summary

The Food Runner is responsible for providing prompt and polite service to members and guests. Key responsibilities include acting as the liaison between the kitchen and servers, preparing, cleaning, and closing service stations.

Essential Functions:

1. Deliver food orders from the kitchen to members’ tables promptly and accurately.
2. Replenish linens and dining equipment, including silver and glassware, ensuring all are in good condition and polished.
3. Assist with table setting by placing appropriate tableware, utensils, and napkins; prepare food items, displays, and buffets.
4. Assist with table-side service of beverages, bread and butter, and ashtrays.
5. Keep the area clean, neat, and organized according to health standards; properly clear and crumb tables.
6. Deliver supplies to the beverage department and bartenders in service bars as needed.

Competencies:

• Customer service skills with a friendly and welcoming approach.
• Professional attitude and high standard of dress and presentation.
• Multi-tasking abilities.
• Good oral communication skills and the ability to read and write in English.
• Works well as part of a team and on individual tasks.
• Basic math skills including counting, adding, subtracting, multiplying, and dividing.
• Knowledge of and ability to perform required roles during emergency situations.

Education/Experience:

• High school degree or equivalent preferred.
• 6 months of comparable food and beverage service experience preferred.

Work Conditions:

This position operates in a fast-paced indoor environment that can be hot, humid, and noisy. Employees must frequently stand and walk for prolonged periods, reach with hands and arms, stoop, bend, or kneel. The role involves pushing, pulling, lifting, balancing, and carrying trays of food up to 50 pounds repeatedly. Reasonable accommodations may be made for individuals with disabilities.

The ability to hear, understand, and distinguish speech and sounds is required. Effective spoken communication skills are necessary to convey instructions and interact with guests and staff.

Additional Information:

Seniority level: Entry level

Employment type: Other

Job function: Management and Manufacturing

Industries: Internet Publishing

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