Seasonal Server Assistant

Saddleandcycle; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Server Assistant to provide exceptional service to members and guests. In this role, you will be the vital link between the kitchen and the dining area, ensuring food is delivered promptly and service stations are well-maintained. Ideal candidates will possess strong customer service skills, a professional demeanor, and the ability to thrive in a fast-paced environment. This position offers the chance to work as part of a dynamic team while contributing to a memorable dining experience. If you are passionate about hospitality and eager to make a positive impact, we encourage you to apply.

Qualifications

• High school diploma preferred; 6 months of food and beverage service experience preferred.
• Strong customer service and communication skills are essential.

Responsibilities

• Deliver food orders promptly and accurately to members' tables.
• Replenish dining equipment and assist with table setting.
• Maintain cleanliness and organization of service areas.

Skills

Customer service skills

Multi-tasking abilities

Good oral communication skills

Basic math skills

Education

High school degree or equivalent

Job description

Job Title: Server Assistant
Reports to: Food & Beverage Manager
Direct Reports: None
FLSA: Hourly, Non-Exempt

General Summary: The Food Runner is responsible for providing prompt and polite service to the members and guests. Other key responsibilities include acting as the liaison between the kitchen and servers and preparing, cleaning, and closing service stations.

Essential Functions:

1. Deliver food orders from the kitchen to members’ tables promptly and accurately.
2. Replenish linens and dining equipment including silver and glassware for service; ensure all equipment is in good condition and polished.
3. Assist with table setting by placing appropriate tableware, utensils, and napkins; preparation of food items, displays, and buffets.
4. Assist with table side service of beverages, bread and butter, and ashtrays.
5. Keep the area clean, neat, and organized according to Board of Health standards; properly clear and crumb tables.
6. Deliver supplies to the beverage department and bartenders in service bars as needed.

Competencies:

1. Customer service skills with a friendly and welcoming approach.
2. Professional attitude and high standard of dress and presentation.
3. Multi-tasking abilities.
4. Good oral communication skills and the ability to read and write in the English language.
5. Works well as part of a team and on individual tasks.
6. Basic math skills include the ability to count, add, subtract, multiply, and divide.
7. Knowledge of and ability to perform required roles during emergency situations.

Education/Experience:

1. High school degree or equivalent preferred.
2. 6 months of comparable food and beverage service experience preferred.

Work Conditions:
Conditions described below are representative of those that must be met by an employee to perform the essential functions of this job successfully and safely. Reasonable accommodations may be made to enable individuals with disabilities.

Environment: This position operates in a fast-paced indoor environment. The climate will be hot, humid, and somewhat noisy at times.

Physical: The employee is frequently required to stand and walk for prolonged periods of time, reach with hands and arms, stoop, bend, or kneel. The employee must push, pull, lift, balance, and carry trays of food up to 50 pounds repetitively. The incumbent must be able to perform the essential functions of the job with or without reasonable workplace accommodation.

Hearing: The ability to hear, understand, and distinguish speech and/or other sounds (e.g., conversation with members, medical codes, or alarms).

Speaking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.