Seasonal Selling Associate (FOH)

Brobston Group; Coral Gables (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Brobston Group is seeking a Seasonal Selling Associate to boost the client experience by warmly welcoming customers and pairing them with the right associates. The role supports store teams during peak seasons and reports to a Sales Manager.

Responsibilities include guiding clients, handling POS transactions, resolving escalations, and assisting with BOPIS and curbside services in collaboration with store teams.

Qualifications

• At least one year of experience in a customer-centric role
• Familiarity with retail and mobile technologies
• Availability to work a flexible schedule, including nights, weekends, and holidays

Responsibilities

• Welcome clients at store entrances and in departments, connecting them with associates based on their needs
• Work in different store areas based on business needs and process point-of-sale transactions
• Address escalated issues by connecting customers with management and follow up on customer requests
• Support BOPIS, curbside pickup, alterations, fitting rooms, and other client services in partnership with store teams

Skills

Customer service

Retail experience

Job description

Summary

The Seasonal Selling Associate enhances the client experience by welcoming customers and connecting them with appropriate associates. The role supports store teams during the busy seasonal period and reports to a Sales Manager.

Responsibilities

• Welcome clients at store entrances and in departments, connecting them with associates based on their needs.
• Work in different store areas based on business needs and process point-of-sale transactions.
• Address escalated issues by connecting customers with management and follow up on customer requests.
• Support BOPIS, curbside pickup, alterations, fitting rooms, and other client services in partnership with store teams.

Requirements

• At least one year of experience in a customer-centric role, with a demonstrated ability to sell products and services.
• Familiarity with retail and mobile technologies.
• Availability to work a flexible schedule, including nights, weekends, and holidays.