Seasonal Selling Associate (FOH)

Brobston Group; St. Louis (MO); On-site; USD 17,000 - 21,000; Full time

Job summary

Brobston Group is seeking a Seasonal Selling Associate in St. Louis to support the selling team during the holiday season and help deliver exceptional client experiences.

You will welcome clients, assist with sales and service needs, and work across store areas as needed. Responsibilities include greeting customers at entrances and in departments, processing POS transactions, handling escalations with management, and supporting BOPIS and curbside services.

Qualifications

• 1+ year in a customer-centric role with ability to sell products and services.
• Familiarity with retail and mobile technologies.
• Willingness to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Welcome clients at store entrances and in departments and connect them with the right associate.
• Serve in different store areas and process point-of-sale transactions as needed.
• Handle escalated issues by connecting clients with management and following up on requests.
• Support BOPIS, curbside pickup, alterations, and fitting room experiences with store operations.
• Introduce clients to services such as alterations, personalization, food or beverage, and delivery.

Skills

Customer service

Retail tech

Flexible schedule

Job description

Summary

The Seasonal Selling Associate supports the selling team during the holiday season and helps deliver exceptional client experiences. The role welcomes clients, assists with sales and service needs, and works across store areas based on business needs.

Responsibilities

• Welcome clients at store entrances and in departments, connecting them with the appropriate associate based on their needs.
• Serve in different areas of the store and process point-of-sale transactions as needed.
• Handle escalated issues by connecting clients with management and follow up on customer requests.
• Support BOPIS, curbside pickup, alterations, and fitting room experiences in partnership with store operations.
• Introduce clients to services such as alterations, personalization, food or beverage, and package carry-out or delivery.

Requirements

• At least 1 year of experience in a customer-centric role, with demonstrated ability to sell products and services.
• Familiarity with and ability to use retail and mobile technologies.
• Willingness to work a flexible schedule, including nights, weekends, and holidays.