Seasonal Selling Associate (FOH)

Brobston Group; Scottsdale (AZ); Sur place; USD 19 000 - 25 000; Temps partiel

Résumé du poste

Brobston Group in Scottsdale is seeking a Seasonal Selling Associate to support the store's selling team and enhance the client experience during the seasonal period. You will welcome clients, assess their needs, and connect them with the right associate to ensure smooth service across departments.

This role covers POS transactions, BOPIS and curbside pickup, alterations, and fitting room experiences, with flexible availability including nights, weekends, and holidays.

Qualifications

• At least one year of experience in a customer-centric role.
• Familiarity with retail and mobile technologies.
• Flexible availability, including nights, weekends, and holidays.

Responsabilités

• Welcome clients at store entrances and departments, connecting them with the appropriate associate.
• Support point-of-sale transactions, BOPIS and curbside pickup, alterations, and fitting room experiences.
• Follow up on customer requests and connect escalated issues with management.
• Introduce clients to available services, including alterations, personalization, and delivery.

Connaissances

Customer service

Sales

Availability

Outils

POS systems

BOPIS systems

Description du poste

Summary

The Seasonal Selling Associate supports the store's selling team and enhances the client experience during the seasonal period. This role welcomes clients, helps address their needs, and supports store operations across different areas.

Responsibilities

• Welcome clients at store entrances and in departments, connecting them with the appropriate associate.
• Support point-of-sale transactions, BOPIS and curbside pickup, alterations, and fitting room experiences.
• Follow up on customer requests and connect escalated issues with management.
• Introduce clients to available services, including alterations, personalization, and delivery.

Requirements

• At least one year of experience in a customer-centric role, with the ability to sell products and services.
• Familiarity with retail and mobile technologies.
• Flexible availability, including nights, weekends, and holidays.