Seasonal Selling Associate (FOH)

Saks Fifth Avenue Llc; Boca Raton (FL); Hybrid; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Job summary

Neiman Marcus in Boca Raton is seeking a Seasonal Selling Associate to enhance the client experience with our selling team during the peak season. You will report to a Sales Manager and help drive exceptional service in a fast-paced luxury environment.

The role requires at least 1 year of customer-centric sales experience, familiarity with retail and mobile technologies, and a flexible schedule including nights, weekends and holidays.

Qualifications

• 1 year of experience in customer-centric roles with proven selling ability.
• Familiar with retail and mobile technologies.
• Willing to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Greet clients warmly at store entrances and in departments and connect them to the right associate.
• Work across store areas based on business needs.
• Process efficient Point of Sale transactions.
• Escalate issues to management with grace and promptness.
• Follow up on customer requests, questions and needs.

Skills

Customer service

Sales experience

Retail tech

POS proficiency

Tools

POS system

Job description

Salary Range $17.05 - $21.32*

WHO WE ARE

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world’s top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

YOU WILL BE

As a Seasonal Selling Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.

WHAT YOU WILL DO

• Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
• Demonstrate follow‑up on customer requests, questions and needs
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
• Partner to support Fitting Room Experiences when needed
• Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry‑out or delivery

WHAT YOU WILL BRING

Minimum 1 year of experience in customer‑centric role(s) with proven ability to sell products and services

Familiar with and able to use retail and mobile technologies

Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays

YOUR LIFE AND CAREER AT NEIMAN MARCUS

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi‑brand luxury retailer from retail to distribution, to digital or corporate

An amazing employee discount

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher‑cost areas. Actual starting pay will be determined based on work location, experience, and other job‑related factors.

Exemplar Luxury Group is a world‑renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world‑class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.