Seasonal Scale Operator

Skyland-Grain,-LLC-; Johnson City (KS); On-site; USD 17,000 - 28,000; Full time

Job summary

Skyland Grain, LLC is seeking a Seasonal Scale Operator to support our location(s). The role focuses on weighing trucks, handling paperwork, and delivering strong customer service in a safe, professional environment.

Responsibilities include greeting customers, maintaining a neat workspace, and assisting with sales and inquiries while following all state and federal safety regulations. The role is seasonal/temporary.

Qualifications

• High school diploma or GED or equivalent combination of education and experience.
• Basic computer operation skills required.
• Excellent communication and customer service abilities.

Responsibilities

• Operate the scale to weigh in-bound and out-bound trucks.
• Complete all applicable paperwork accurately and timely.
• Greets employees, members, and visitors in a courteous manner.
• Handle office support activities such as filing and typing.
• Answer phones and assist customers with sales, questions or complaints.
• Maintain a clean and safe work area and facilities.
• Participate in safety meetings and follow regulations.
• Provide excellent customer service and resolve issues promptly.

Skills

Customer service

Basic computer skills

Teamwork

Education

High school diploma or GED

Tools

Scale weighing equipment

Job description

With roots from one of our parent companies dating back to 1915, Skyland Grain, LLC is a grain farmers’ co-op providing producers with the supplies and services their operations need to succeed today and in the future. Visit our website at www.skylandgrain.com today to learn more! We offer competitive compensation and benefit packages!

ABOUT THE POSITION

The Seasonal Scale Operatorposition is responsible for the customer service functions within the assigned location(s). This position is currently a seasonal/temporary role. A description of the duties includes:

• Operate the scale to weigh in-bound and out-bound trucks;
• Complete all applicable paperwork accurately and timely;
• Greets employees, members, and visitors in courteous manner when they enter the office;
• Files, types and performs other office support activities;
• Answers telephone in a professional manner and assists customers with sales, questions or complaints;
• Keeps work area neat and clean;
• Responsible for maintaining clean facilities, and complying with all state and federal regulations pertaining to a safe workplace, housekeeping, and all activities that require regulation compliance;
• Attends training and safety meetings;
• Provides excellent customer service by managing difficult or emotional situations; responding promptly to customer needs, resolving questions, complaints and concerns immediately and meeting commitments;
• Effectively communicates by verbal and written means with customers, employees and management;
• Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements;
• Present a clean and professional appearance;
• Employee is required to perform all other duties as directed by the supervisor.

POSITION REQUIREMENTS

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. This position requires basic computer operation skills.
• Ability to work evenings and weekends as needed for seasonal demands.
• Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move over 50 pounds.
• Position will occasionally be exposed to outdoor weather conditions, noise and dust/fumes.