Seasonal Sales Specialist: Customer-Obsessed & Fast-Paced

Five Below; Auburn (IN); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below is seeking a customer-facing associate in Auburn, IN to greet customers, understand needs, and provide product knowledge with friendly service. You will support promotions, assist with inventory restocking, and help resolve issues to ensure a positive shopping experience.

Role requires flexibility, strong communication, and the ability to work across a fast-paced store environment. Training will cover procedures, technology use, and customer service standards.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions calmly and professionally.
• Use basic information gathering to solve problems.
• Learn procedural knowledge through on-the-job training.

Responsibilities

• Greet and assist customers promptly and professionally.
• Assess customer needs, share product knowledge and make recommendations.
• Inform customers about store events, promotions and activities.
• Resolve customer concerns and offer exchanges when possible.
• Communicate restocking and service needs to management in a timely manner.
• Collaborate with the team to achieve store goals.

Skills

Customer service

Communication

Problem solving

Adaptability

Job description

Five Below is seeking a customer-facing associate in Auburn, IN to greet customers, understand needs, and provide product knowledge with friendly service. You will support promotions, assist with inventory restocking, and help resolve issues to ensure a positive shopping experience.

Role requires flexibility, strong communication, and the ability to work across a fast-paced store environment. Training will cover procedures, technology use, and customer service standards.