Seasonal Sales Specialist - Customer Experience Pro

Macy's; Paramus (NJ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Job summary

Macy's is looking for a Vendor Paid Merchandise Selling Support Colleague to assist customers, apply product knowledge, and maintain attractive selling floors. This role emphasizes customer-first service, merchandising excellence, and collaboration with vendors to deliver a memorable shopping experience.

The position supports a dynamic retail environment with standard full-time hours, competitive benefits, and opportunities for growth within Macy's.

Qualifications

• Exceptional customer service skills
• Strong merchandising skills
• Effective communication with customers and peers
• Ability to multitask in a fast-paced environment
• Team collaboration and reliability

Responsibilities

• Make the customer the top priority
• Leverage product knowledge to educate and assist customers
• Maintain selling floor presentation and ensure sizes/colors/styles are available
• Promote events and on-shelf merchandise assortments
• Prepare fitting rooms to be customer-ready
• Deliver friendly, helpful service and exceed department goals
• Coordinate with vendors and managers to drive promotions
• Follow safety policies and complete other customer-facing tasks as needed

Skills

Customer service

Merchandising

Communication

Multitasking

Teamwork

Basic math

Tools

Calculator

Job description

Macy's is looking for a Vendor Paid Merchandise Selling Support Colleague to assist customers, apply product knowledge, and maintain attractive selling floors. This role emphasizes customer-first service, merchandising excellence, and collaboration with vendors to deliver a memorable shopping experience.

The position supports a dynamic retail environment with standard full-time hours, competitive benefits, and opportunities for growth within Macy's.