Seasonal Sales & Service Specialist

Belk; Monroe (NC); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Belk is hiring for Seasonal, Part-time, and Full-time positions across Sales, Support, Fragrances, Store Fulfillment, and more. You’ll deliver excellent customer service, drive sales, and maintain store operations to ensure a positive shopping experience.

You’ll greet customers, process transactions, assist with curbside pickup and merchandising, and support daily recovery. The role emphasizes teamwork, product knowledge, and adherence to safety protocols.

Qualifications

• Customer service mindset and drive to meet store objectives.
• Willingness to take ownership of assigned tasks.
• Strong communication skills and ability to engage customers.
• Comfortable with technology including mobile devices and Windows OS.
• Able to work nights, weekends and holidays as business needs require.
• Physical ability to bend, reach, lift at least 50 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Ownership

Communication

Tech-savviness

Flexible schedule

Physical stamina

Job description

Belk is hiring for Seasonal, Part-time, and Full-time positions across Sales, Support, Fragrances, Store Fulfillment, and more. You’ll deliver excellent customer service, drive sales, and maintain store operations to ensure a positive shopping experience.

You’ll greet customers, process transactions, assist with curbside pickup and merchandising, and support daily recovery. The role emphasizes teamwork, product knowledge, and adherence to safety protocols.