Seasonal Sales & Service Specialist

Belk; Birmingham (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Belk in Birmingham is seeking Seasonal team members to deliver excellent customer service, drive sales, and support store operations for a positive shopping experience. You may assist on the sales floor, complete transactions, or help behind the scenes to meet goals and build repeat business.

The role emphasizes ownership, readiness to learn, and teamwork, with flexibility to work nights, weekends, and holidays as needed. This is a great entry point into retail at Belk.

Qualifications

• Customer-focused individuals with strong communication skills.
• Willingness to learn store policies and promotions.
• Ability to lift and move merchandise as needed.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance the shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns professionally.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated areas.

Skills

Customer service

Sales

POS systems

Flexible schedule

Team collaboration

Tools

POS systems

Job description

Belk in Birmingham is seeking Seasonal team members to deliver excellent customer service, drive sales, and support store operations for a positive shopping experience. You may assist on the sales floor, complete transactions, or help behind the scenes to meet goals and build repeat business.

The role emphasizes ownership, readiness to learn, and teamwork, with flexibility to work nights, weekends, and holidays as needed. This is a great entry point into retail at Belk.