Seasonal Sales & Service Specialist

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more.

Seasonal team members deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience for every customer. As a seasonal colleague, you greet customers, process transactions, assist with returns, stock shelves, and keep displays organized.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Comfortable with technology, including smartphones, tablet computers and Windows-based systems.

Responsibilities

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently.
• Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Technology savvy

Team oriented

Tools

POS system

Job description

Belk, Inc. & Belk eCommerce LLC. is hiring Full-time, Part-time and Flex positions across Sales, Support, Fragrances, Store Fulfillment, and more.

Seasonal team members deliver excellent customer service, drive sales, and support store operations to ensure a positive shopping experience for every customer. As a seasonal colleague, you greet customers, process transactions, assist with returns, stock shelves, and keep displays organized.