Seasonal Sales Pro — Flexible Hours & Fun, Tech-Savvy

Five Below Inc; Ebensburg (Cambria County); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is hiring for an hourly role where you will greet customers, answer questions, and guide them to merchandise. You will promote store events, handle transactions on cash registers and handheld devices, and help resolve issues to ensure a positive shopping experience.

Join a fast-paced team focused on delivering value and energizing the sales floor. The job requires a flexible schedule and excellent customer service skills in a dynamic retail environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/ concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Engage with customers

Able to handle customer interactions

Flexible schedule

Willing to learn technology

Basic information-gathering

On-the-job learning

Education

Minimum age 16

Tools

Cash register

Hand-held devices

Mobile devices

Computer

Job description

Five Below is hiring for an hourly role where you will greet customers, answer questions, and guide them to merchandise. You will promote store events, handle transactions on cash registers and handheld devices, and help resolve issues to ensure a positive shopping experience.

Join a fast-paced team focused on delivering value and energizing the sales floor. The job requires a flexible schedule and excellent customer service skills in a dynamic retail environment.