Seasonal Sales Pro - Flexible Hours & Fun, Fast-Paced

Five Below Inc; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is seeking candidates for an hourly retail associate role in Chicago, IL. You will greet customers, demonstrate product knowledge, and guide shoppers to merchandise while meeting store goals.

The job emphasizes welcoming service, suggestive selling, and promoting promotions to boost sales. Qualifications include being at least 16, flexible availability, and comfort with technology such as cash registers and handheld/mobile devices.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through the on- the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment

Skills

Customer service

Communication skills

Flexible schedule

Learn technology

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is seeking candidates for an hourly retail associate role in Chicago, IL. You will greet customers, demonstrate product knowledge, and guide shoppers to merchandise while meeting store goals.

The job emphasizes welcoming service, suggestive selling, and promoting promotions to boost sales. Qualifications include being at least 16, flexible availability, and comfort with technology such as cash registers and handheld/mobile devices.