Seasonal Sales Pro: Create Fun, Drive Results

Five Below Inc; West Fargo (ND); On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below is hiring a Store Associate to greet customers, share product knowledge, and support promotions in our fast-paced retail environment. You will help customers find merchandise, answer questions, and resolve concerns while maintaining a friendly experience.

Starting at an hourly rate of $11.00, you will join a dynamic team that values energy, fun, and team collaboration. Five Below, founded in 2002 and headquartered in Philadelphia, operates over 1,900 stores nationwide.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions courteously and professionally
• Use basic information-gathering skills to solve problems

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and customer feedback.
• Support team and company goals: Collaborate with the team to achieve store objectives and maintain a positive work environment.
• Additional responsibilities as dictated by the Store Manager

Skills

Good communicator

Customer engagement

Flexible schedule

Comfortable with technology

Tools

Cash register

Hand-held devices

Job description

Five Below is hiring a Store Associate to greet customers, share product knowledge, and support promotions in our fast-paced retail environment. You will help customers find merchandise, answer questions, and resolve concerns while maintaining a friendly experience.

Starting at an hourly rate of $11.00, you will join a dynamic team that values energy, fun, and team collaboration. Five Below, founded in 2002 and headquartered in Philadelphia, operates over 1,900 stores nationwide.