Seasonal Sales Associate: Energetic Customer Pro

Five Below Inc; Pell City (AL); On-site; USD 15,000 - 18,000; Full time

Job summary

Five Below is seeking an energetic store associate in a fast-paced retail environment. You will greet customers, understand needs, and guide them to the latest products while promoting ongoing events and promotions.

As a team member, you’ll resolve concerns, support restocking, and communicate needs to management. The role requires a flexible schedule and good communication, with starting pay listed as $11.00/hour.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with technology (computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly, providing assistance and handling multiple customers efficiently.
• Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Inform customers about current store events, promotions, and activities to enhance their shopping experience and drive sales.
• Address customer issues and offer alternative solutions, aiming to turn returns into exchanges when possible.
• Regularly inform management about merchandise restocking, service requirements, and customer feedback.
• Collaborate with the team to achieve store and company objectives.

Skills

Customer service

Communication

Tech familiarity

Problem solving

Flexibility

Learning on job

Information gathering

Job description

Five Below is seeking an energetic store associate in a fast-paced retail environment. You will greet customers, understand needs, and guide them to the latest products while promoting ongoing events and promotions.

As a team member, you’ll resolve concerns, support restocking, and communicate needs to management. The role requires a flexible schedule and good communication, with starting pay listed as $11.00/hour.