Seasonal Sales & Guest Experience Associate

Five Below Inc; Williamsburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Five Below is seeking a Seasonal Sales Associate for the holiday rush. You will deliver outstanding customer service, help shoppers find products, and process transactions on a fast-paced floor.

This temporary role runs October through January, with shifts that may include days, evenings, and weekends. No prior experience is required, but excellent communication and a friendly attitude are essential.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

• Greet and assist customers promptly
• Assess customer needs with product knowledge
• Inform customers about events and promotions
• Resolve customer concerns by offering alternatives
• Report restocking needs to management
• Collaborate with team to achieve store goals
• Adapt to additional responsibilities as directed

Skills

Customer service

Communication

Flexibility

Problem solving

Tech-literate

Tools

Cash register

Hand-held devices

Mobile devices

Computers

Job description

Five Below is seeking a Seasonal Sales Associate for the holiday rush. You will deliver outstanding customer service, help shoppers find products, and process transactions on a fast-paced floor.

This temporary role runs October through January, with shifts that may include days, evenings, and weekends. No prior experience is required, but excellent communication and a friendly attitude are essential.