Holiday Sales & Customer Experience Associate

Five Below; Greeley (CO); On-site; USD 23,000 - 26,000; Part time

Job summary

Five Below is seeking a Seasonal Sales Associate for the busy holiday season (October through January). The role centers on delivering outstanding customer service, driving sales, and keeping merchandise well-stocked for a smooth checkout experience.

You will greet customers, answer questions, and guide them to products while maintaining a fast-paced, friendly store environment. The position emphasizes flexible scheduling, basic technology use, and teamwork.

Qualifications

• Greet and assist customers with excellent service.
• Ability to understand customer needs and make recommendations.
• Comfortable with or willing to learn technology and cash register systems.
• Strong verbal and written communication.
• Use information-gathering skills to resolve issues and guide customers.

Responsibilities

• Greet and assist customers promptly and provide care during busy periods.
• Understand and meet customer needs, offering product knowledge and suggestions.
• Promote store events and promotions to drive sales and engagement.
• Resolve concerns and turn returns into exchanges when possible.
• Communicate restocking and service needs to management in a timely manner.
• Collaborate with team to achieve store goals and maintain a positive environment.
• Additional responsibilities as directed by the Store Manager.

Skills

Customer service

Communication

Flexible schedule

Technology literacy

Information gathering

Problem solving

Procedural training

Job description

Five Below is seeking a Seasonal Sales Associate for the busy holiday season (October through January). The role centers on delivering outstanding customer service, driving sales, and keeping merchandise well-stocked for a smooth checkout experience.

You will greet customers, answer questions, and guide them to products while maintaining a fast-paced, friendly store environment. The position emphasizes flexible scheduling, basic technology use, and teamwork.