Seasonal Sales & Guest Experience Associate

Miniso; Norman (OK); On-site; USD 16,000 - 23,000; Part time

Job summary

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, maintain store presentation, and support daily sales operations during peak seasons. You will greet customers, assist with locating merchandise, handle inquiries and returns, and help maintain visually appealing shelves.

The role requires strong verbal communication, reliability, and a willingness to work weekends, holidays, and evenings.

Qualifications

• High School Diploma or equivalent required.
• Retail sales experience preferred.
• Ability to engage with customers in a friendly, helpful, and professional manner.
• Strong verbal communication skills.
• Willingness to work a flexible schedule, including weekends, holidays, and evenings as needed.
• Adheres to store policies and procedures.
• Maintains a professional and respectful demeanor with customers and colleagues.
• Demonstrates reliability through consistent attendance and punctuality.

Responsibilities

• Greet customers warmly and deliver a friendly, engaging shopping experience.
• Answer product questions, provide suggestions, and assist customers in locating merchandise.
• Process customer inquiries, returns, and exchanges according to store policy.
• Maintain a clean, organized, and visually appealing sales floor.
• Replenish inventory, restock shelves, and ensure product availability.
• Support execution of visual merchandising guidelines to reflect brand standards.
• Operate the cash register accurately and efficiently.
• Handle cash, credit, and other payment transactions while maintaining accuracy and preventing errors.
• Promote and enroll customers in the MINISO Membership Program.
• Use POS systems to apply promotions and check inventory as needed.
• Follow all store policies, procedures, and safety guidelines.
• Support team members and management with additional assigned tasks.
• Maintain a professional, respectful, and collaborative attitude at all times.

Skills

Customer service

Verbal communication

Flexible schedule

Team collaboration

Education

High School Diploma or equivalent

Job description

MINISO USA is seeking a Seasonal Sales Associate to deliver exceptional customer service, maintain store presentation, and support daily sales operations during peak seasons. You will greet customers, assist with locating merchandise, handle inquiries and returns, and help maintain visually appealing shelves.

The role requires strong verbal communication, reliability, and a willingness to work weekends, holidays, and evenings.