Seasonal Sales & Experience Specialist

Vans; Burlington (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate in Massachusetts to act as the face of the brand, delivering energetic, authentic, customer-first service. You will engage customers, share product knowledge, and support store operations while contributing to visual merchandising and sales goals.

This role is ideal for someone who thrives in a fast-paced retail environment, values teamwork, and is eager to learn about our products and brand.

Qualifications

• 0–1 year of relevant experience.
• High School Diploma or equivalent preferred.
• Strong communication and customer service skills.
• Willingness to learn and share product knowledge.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication

Teamwork

Retail experience

Education

High School Diploma

Tools

POS systems

Job description

The North Face is seeking a Seasonal Sales Associate in Massachusetts to act as the face of the brand, delivering energetic, authentic, customer-first service. You will engage customers, share product knowledge, and support store operations while contributing to visual merchandising and sales goals.

This role is ideal for someone who thrives in a fast-paced retail environment, values teamwork, and is eager to learn about our products and brand.