Seasonal Sales & Customer Experience Associate

Vans; Lancaster (Lancaster County); On-site; USD 19,000 - 26,000; Part time

Job summary

The North Face is seeking a Seasonal Sales Associate in the United States to deliver exceptional customer service, share product knowledge, and help maintain brand presentation in a fast-paced retail setting.

You will engage customers with energy, support sales goals, assist with visual merchandising, and handle cashier duties while upholding VF's commitment to inclusivity and safety.

Qualifications

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Strong communication skills—both verbal and written.
• Ability to work collaboratively as part of a team and adapt to changing business needs.
• Customer service experience preferred; retail experience is a plus.
• Willingness to learn and share product and brand knowledge.
• Attention to detail and strong organizational skills.
• Proficient computer skills including basic retail systems and applications.

Responsibilities

• Create memorable shopping experiences with energy, authenticity and a customer‑first mindset.
• Contribute to store sales through product knowledge and engaging interactions.
• Assist in visual merchandising, product replenishment and maintaining brand standards.
• Perform cashier duties and support loss prevention as needed.
• Maintain a clean, organized store environment and adhere to safety standards.

Skills

Customer engagement

Communication skills

Team collaboration

Product/brand knowledge

Retail experience

Education

High School Diploma

Tools

POS systems

Retail software

Job description

The North Face is seeking a Seasonal Sales Associate in the United States to deliver exceptional customer service, share product knowledge, and help maintain brand presentation in a fast-paced retail setting.

You will engage customers with energy, support sales goals, assist with visual merchandising, and handle cashier duties while upholding VF's commitment to inclusivity and safety.