Seasonal Retail Sales Associate - Customer Experience

The North Face; Indianapolis (IN); On-site; USD 19,000 - 27,000; Part time

Job summary

The North Face is hiring a Seasonal Sales Associate to be the face of the brand in a fast-paced retail environment. You will engage customers with energy and authenticity, share product knowledge, and contribute to store success through sales, visual merchandising, and operational excellence.

This role is ideal for someone who thrives on delivering best-in-class customer experiences, with 0–1 year of relevant experience and a high school diploma or equivalent preferred.

Qualifications

• High school diploma or equivalent preferred; hands-on experience valued.
• 0–1 year of relevant retail experience preferred.
• Ability to genuinely engage with a diverse group of customers and communicate clearly.
• Willingness to learn product and brand knowledge.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals using available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior and support peak-season staffing with potential transition to regular employment.

Job description

The North Face is hiring a Seasonal Sales Associate to be the face of the brand in a fast-paced retail environment. You will engage customers with energy and authenticity, share product knowledge, and contribute to store success through sales, visual merchandising, and operational excellence.

This role is ideal for someone who thrives on delivering best-in-class customer experiences, with 0–1 year of relevant experience and a high school diploma or equivalent preferred.