Seasonal Sales & Customer Support Associate

Belk; Norcross (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Norcross, GA is seeking Seasonal and part-time/full-time flex team members to deliver exceptional customer service and drive sales. You’ll assist customers on the floor, handle transactions, curbside pickup, and support store operations to meet goals and sustain a positive shopping experience.

You will learn product knowledge, stay informed on promotions, and maintain organized selling spaces while upholding safety and signage standards.

Qualifications

• Customer service-focused mindset and a drive to meet store objectives.
• Ability to learn and apply product knowledge to assist customers.
• Willingness to own assigned tasks and contribute to store success.
• Strong communication with customers and teammates.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Sales goals

Team collaboration

Communication skills

Flexible schedule

Tech-savvy

Physical stamina

Tools

POS systems

Windows OS

Job description

Belk in Norcross, GA is seeking Seasonal and part-time/full-time flex team members to deliver exceptional customer service and drive sales. You’ll assist customers on the floor, handle transactions, curbside pickup, and support store operations to meet goals and sustain a positive shopping experience.

You will learn product knowledge, stay informed on promotions, and maintain organized selling spaces while upholding safety and signage standards.