Seasonal Sales & Customer Service Associate

Belk; South Carolina; On-site; USD 17,000 - 22,000; Part time

Job summary

Belk is seeking Seasonal team members to join our busy stores across sales, support, fragrances, store fulfillment, and more. You’ll deliver friendly service, help shoppers find products, process transactions, and support store operations to ensure a positive shopping experience.

You'll work as part of a collaborative team, stay informed on current promotions, and follow store procedures to protect assets while upholding Belk’s customer-first standards.

Qualifications

• Customer service experience and willingness to learn.
• Ability to follow store procedures and policies.
• Comfort with technology and Windows-based systems.
• Able to work flexible hours including nights, weekends, holidays.
• Willingness to perform duties across sales, support, and fulfillment.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Technology proficiency

Flexible schedule

Team collaboration

Customer focus

Physical stamina

Job description

Belk is seeking Seasonal team members to join our busy stores across sales, support, fragrances, store fulfillment, and more. You’ll deliver friendly service, help shoppers find products, process transactions, and support store operations to ensure a positive shopping experience.

You'll work as part of a collaborative team, stay informed on current promotions, and follow store procedures to protect assets while upholding Belk’s customer-first standards.