Seasonal Retail Associate: Customer Service & Sales

Belk; Kill Devil Hills (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is hiring Seasonal team members across Sales, Support, Fragrances, Store Fulfillment and more. Join a team that values you and delivers excellent customer service in a fast-paced retail environment.

As a Seasonal team member, you will greet customers, process transactions, assist with store operations, and help maintain attractive selling areas. A flexible schedule including nights, weekends and holidays is required to meet store goals and delight shoppers.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Sales ability

Teamwork

Communication

Tech literacy

Flexible schedule

Tools

Windows

Smartphones

Tablet devices

Job description

Belk is hiring Seasonal team members across Sales, Support, Fragrances, Store Fulfillment and more. Join a team that values you and delivers excellent customer service in a fast-paced retail environment.

As a Seasonal team member, you will greet customers, process transactions, assist with store operations, and help maintain attractive selling areas. A flexible schedule including nights, weekends and holidays is required to meet store goals and delight shoppers.