Seasonal Sales & Customer Care Associate

belk; Charlotte (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Belk in Charlotte, NC is hiring for Full-time, Part-time and Flex seasonal roles across Sales and Support. You will greet customers, assist with transactions, help with store fulfillment, and keep the sales floor inviting and well merchandised.

Join a team that values customer service, teamwork, and flexibility. Ideal for individuals who communicate well, adapt quickly, and enjoy helping shoppers across a busy retail environment.

Qualifications

• Excellent customer service mindset and ability to engage customers.
• Clear communication and issue resolution skills.
• Willingness to learn and adapt in a fast-paced retail environment.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Comfortable with technology and store systems.
• Ability to lift up to 50 lbs and move merchandise as needed.

Responsibilities

• Greet, engage, and assist customers to provide a welcoming shopping experience.
• Process transactions accurately and address inquiries, returns, and concerns.
• Support store operations including store fulfillment, curbside pickup, pricing, and merchandising.
• Maintain attractive selling areas, signage, and cleanliness through daily recovery and stocking.
• Stay informed on products, promotions, policies, and store events to inform customers.
• Contribute to a positive team culture and share knowledge with teammates.
• Follow asset protection procedures and safety guidelines to minimize risk.

Skills

Customer service

Communication

Technology literacy

Flexible schedule

Team collaboration

Stock replenishment

Tools

POS systems

Job description

Belk in Charlotte, NC is hiring for Full-time, Part-time and Flex seasonal roles across Sales and Support. You will greet customers, assist with transactions, help with store fulfillment, and keep the sales floor inviting and well merchandised.

Join a team that values customer service, teamwork, and flexibility. Ideal for individuals who communicate well, adapt quickly, and enjoy helping shoppers across a busy retail environment.