Seasonal Retail Associate: Sales & Service

belk; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Charlotte, NC is hiring for Seasonal team members across Sales, Support, Fragrances, Store Fulfillment, and more. Roles include Full-time, Part-time and Flex options to deliver exceptional customer service.

As a Seasonal team member, you will greet customers, assist with transactions, and support store operations including curbside pickup, merchandising, and pricing. You’ll keep selling areas appealing and stay informed on products and promotions.

Qualifications

• Experience in delivering customer service and achieving store objectives.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Willingness to learn and take on tasks across store operations.
• Comfort with technology such as smartphones and tablets.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Support store operations by assisting with tasks such as store fulfillment, curbside pickup, pricing, promotional sets, product processing and placement, and visual merchandising.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Ownership / initiative

Teamwork

Technology comfort

Flexible schedule

Tools

Windows OS

Mobile devices

Job description

Belk in Charlotte, NC is hiring for Seasonal team members across Sales, Support, Fragrances, Store Fulfillment, and more. Roles include Full-time, Part-time and Flex options to deliver exceptional customer service.

As a Seasonal team member, you will greet customers, assist with transactions, and support store operations including curbside pickup, merchandising, and pricing. You’ll keep selling areas appealing and stay informed on products and promotions.